FAQs

TICKET PURCHASE TERMS AND CONDITIONS:

  • Ticket Prices include GST and are in Australian dollars.
  • Tickets are strictly non-refundable and will not be replaced if lost.
  • Concession applies to Aged Pensioners on a pension card and Disability Pensioners on the accredited Centrelink card.
  • International concession cards are not accepted.
  • You will be required to show your concession card ID when your ticket/s are scanned at the event entrance.
  • Child prices apply to children 5-14 years and children under 5 are free (for General Admission only).
  • All children 2 years and older attending clinics and evening programs must occupy a seat.
  • A credit card processing fee will apply.

THINGS TO REMEMBER WHEN MAKING A BOOKING:

  • Visa, Mastercard and American Express accepted only.
  • If you want to sit together for reserved seating events with your friends/family it is recommended that you purchase the same type of ticket together in one transaction.
  • You can view the seating plan on the OuTix website.
  • Super Ticket secure reserved seating for Thursday night ‘Full Flight’, Friday ‘Double Dressage’, Saturday ‘The Mane Event’ and the Sunday ‘Western Stars’.
  • All Day tickets secure reserved seating for the date specific Feature Events
  • Eventing Masterclass with Chris Burton is only Masterclass that does not require reserved seating.
  • Individual Masterclass or Evening Only tickets are not available - they are only included in Super Ticket or Full Day tickets.

If you need to update your email address or re-send your tickets after the order has been confirmed please go to your Outix account at www.outix.co and login to update the details.

Don't forget to read the terms and conditions and agree to them before completing your order.