Equitana Melbourne

Tickets

FREQUENTLY ASKED QUESTIONS

We've answered some of the most popular Q's for you

the three most asked questions!

EQUITANA will be held at the Melbourne Showgrounds, Ascot Vale from the 14th to 17th November, 2024!

All tickets are on sale from 8th August, 10am AEST.

Our exclusive Super Ticket presale begins August 5th, 10am AEST for our e-news subscribers only. 

Super tickets are strictly limited and sold out in 2022. Pre sale will be your best bet to secure your ticket! Sign up HERE.

We have varying levels of tickets to suit all budgets, starting from $50 + booking fees, there is something for everyone. 

Head to our ticketing page for more info.

ticketing faqs

All ticket purchases are final and non-refundable, except as required by Australian consumer law

Your tickets will be attached as a PDF to the email used during your purchase. Please checkboth your inbox and junk/spam folders. 

If you believe you entered an incorrect email address or still haven’t received your tickets, please send an email to eventservices@equineproductions.com.au and provide your full name,the email addressed used at checkout and the correct email that needs updating. 

 

You can get in touch with EQUITANA Melbourne via phone and email Monday to Thursdays between 9am and 5pm. 

P: (03) 8698 2050

E: eventservices@equineproductions.com.au 

Child prices apply to children aged 5 – 14 years old as of the day of the event.

Children under 5 are free for ‘GA’ ticket types ONLY – not ‘Day’ or ‘Super Ticket’ ticket types.

All children aged two (2) years and over attending Evening Entertainment must hold a valid ‘Day’ or ‘Super Ticket’ ticket type and occupy a seat.

Children under 2 years must be seated on the ticket holder adults lap during 

Please note prams/strollers/pushers are not permitted into the stand and must be left in a specific pram storage area.

To make sure you can sit with your group, make sure you purchase your tickets together in the one order. 

Separately ticketed events require an allocated seat and you must adhere to the seat number on your ticket. If the event is open for all ticket types (including General Admission) then seats are not allocated. 

general faqs

EQUITANA Melbourne is an event for all and aims to be an inclusive, accessible and enjoyable experience for everyone. 

Wheelchair Access

The EQUITANA Melbourne precinct is a wheelchair-friendly venue. There will be a limited number of wheelchairs available to hire for free on event days. We also have a viewing platform in the Grand Pavilion, specifically designed for patrons in wheelchairs.

Carers / Companion Cards

EQUITANA offers a pass for carers that can be organised directly through our ticketing agency. 

Yes, EQUITANA ticket holders do get free public transport on Metro zones 1 & 2 for the day of their valid ticket. Ticket holders must present their ticket (either E-Ticket or printed ticket) to any Metro staff when requested. Please visit the PTV website for a full timetable. 

Yes. Tickets are scanned when they enter and then should the ticket holder wish to exit, both the ticket and the holder’s hand will be stamped. Re-entry will only be permitted with both stamps. 

There will be plenty of parking near the venue. Event Parking will be $20 per day, available off Langs Road and a Shuttle Bus is a free service that will run from the car park to the gate. 

Our volunteers are a valued part of our EQUITANA team, every year they help us make each day run smoothly. You must be over sixteen to participate in the Volunteer Team and places are hotly contested, so please put your application in early! For more information click here

There are limited storage facilities on-site in the form of lockers for a small fee, but please be advised these are not designed for the likes of large suitcases. On the final day of EQUITANA (Sunday), there will be a designated large suitcase storage area available.

event guide

Learn more about our event

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EQUITANA Melbourne is proudly organised by Equine Productions

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